Terms and Conditions

Last updated on March 19th, 2024


Introduction

These Terms and Conditions ("Terms") govern your use of Razorpay’s website (“Website”), services (“Services”), and mobile applications (“Applications”), collectively referred to as “Razorpay” or “Platform”. By accessing or using Razorpay, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the Platform.

1. Use of Services

1.1 Eligibility: To use the Platform, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.

  • Have the legal capacity to enter into a binding agreement.

1.2 Prohibited Activities: You agree not to:

  • Use the Platform for illegal purposes or to engage in fraudulent activities.

  • Upload or transmit harmful content, viruses, or unsolicited communications (spam).

  • Violate any applicable local, state, national, or international laws and regulations.

2. User Accounts

2.1 Registration: To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2.2 Account Information: You agree to provide accurate, complete, and current information during registration and update it as necessary. Failure to provide accurate information may result in suspension or termination of your account.

2.3 Security: Razorpay implements industry-standard measures to protect your account information but cannot guarantee complete security due to inherent internet vulnerabilities. You agree to notify Razorpay immediately of any unauthorized use of your account.

3. Privacy and Data Use

Your use of the Platform is subject to Razorpay’s Privacy Policy, which governs the collection, use, and sharing of your information. By using the Platform, you consent to the practices described in the Privacy Policy.

4. Intellectual Property

4.1 Ownership: Razorpay owns all rights, titles, and interests in the Platform, including trademarks, logos, and copyrighted content. These are protected under applicable intellectual property laws.

4.2 Restrictions: You may not copy, distribute, modify, or create derivative works of any content on the Platform without Razorpay’s prior written consent.

5. Limitation of Liability

5.1 Razorpay is not liable for any:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, revenue, data, or goodwill arising from your use or inability to use the Platform.

5.2 Razorpay’s total liability for any claim arising from these Terms will not exceed the amount paid by you, if any, to access the Platform.

6. Termination

6.1 By Razorpay: Razorpay may suspend or terminate your account or access to the Platform at its sole discretion for violations of these Terms or other valid reasons.

6.2 By User: You may terminate your account at any time by contacting Razorpay’s support team. Upon termination, certain provisions of these Terms will survive, including those related to intellectual property, liability, and governing law.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.

8. Changes to Terms

Razorpay reserves the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will supersede all previous versions. Continued use of the Platform after changes indicates your acceptance of the updated Terms.

9. Complaints and Grievance Redressal

If you have any complaints or concerns regarding these Terms or your use of the Platform, you may contact Razorpay’s Grievance Officer at:

  • Name: Mr. Shashank Karincheti

  • Address: No. 22, 1st Floor, SJR Cyber, Laskar - Hosur Road, Adugodi, Bangalore - 560030

  • Phone: 080-46669555

  • Email: dpo@razorpay.com

  • Grievances Portal: https://razorpay.com/grievances/

10. Miscellaneous

10.1 Severability: If any provision of these Terms is found invalid, the remaining provisions will remain in full force and effect.

10.2 Entire Agreement: These Terms, along with the Privacy Policy, constitute the entire agreement between you and Razorpay regarding the use of the Platform.

By using Razorpay, you acknowledge that you have read, understood, and agree to these Terms and Conditions.



Introduction

These Terms and Conditions ("Terms") govern your use of Razorpay’s website (“Website”), services (“Services”), and mobile applications (“Applications”), collectively referred to as “Razorpay” or “Platform”. By accessing or using Razorpay, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the Platform.

1. Use of Services

1.1 Eligibility: To use the Platform, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.

  • Have the legal capacity to enter into a binding agreement.

1.2 Prohibited Activities: You agree not to:

  • Use the Platform for illegal purposes or to engage in fraudulent activities.

  • Upload or transmit harmful content, viruses, or unsolicited communications (spam).

  • Violate any applicable local, state, national, or international laws and regulations.

2. User Accounts

2.1 Registration: To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2.2 Account Information: You agree to provide accurate, complete, and current information during registration and update it as necessary. Failure to provide accurate information may result in suspension or termination of your account.

2.3 Security: Razorpay implements industry-standard measures to protect your account information but cannot guarantee complete security due to inherent internet vulnerabilities. You agree to notify Razorpay immediately of any unauthorized use of your account.

3. Privacy and Data Use

Your use of the Platform is subject to Razorpay’s Privacy Policy, which governs the collection, use, and sharing of your information. By using the Platform, you consent to the practices described in the Privacy Policy.

4. Intellectual Property

4.1 Ownership: Razorpay owns all rights, titles, and interests in the Platform, including trademarks, logos, and copyrighted content. These are protected under applicable intellectual property laws.

4.2 Restrictions: You may not copy, distribute, modify, or create derivative works of any content on the Platform without Razorpay’s prior written consent.

5. Limitation of Liability

5.1 Razorpay is not liable for any:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, revenue, data, or goodwill arising from your use or inability to use the Platform.

5.2 Razorpay’s total liability for any claim arising from these Terms will not exceed the amount paid by you, if any, to access the Platform.

6. Termination

6.1 By Razorpay: Razorpay may suspend or terminate your account or access to the Platform at its sole discretion for violations of these Terms or other valid reasons.

6.2 By User: You may terminate your account at any time by contacting Razorpay’s support team. Upon termination, certain provisions of these Terms will survive, including those related to intellectual property, liability, and governing law.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.

8. Changes to Terms

Razorpay reserves the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will supersede all previous versions. Continued use of the Platform after changes indicates your acceptance of the updated Terms.

9. Complaints and Grievance Redressal

If you have any complaints or concerns regarding these Terms or your use of the Platform, you may contact Razorpay’s Grievance Officer at:

  • Name: Mr. Shashank Karincheti

  • Address: No. 22, 1st Floor, SJR Cyber, Laskar - Hosur Road, Adugodi, Bangalore - 560030

  • Phone: 080-46669555

  • Email: dpo@razorpay.com

  • Grievances Portal: https://razorpay.com/grievances/

10. Miscellaneous

10.1 Severability: If any provision of these Terms is found invalid, the remaining provisions will remain in full force and effect.

10.2 Entire Agreement: These Terms, along with the Privacy Policy, constitute the entire agreement between you and Razorpay regarding the use of the Platform.

By using Razorpay, you acknowledge that you have read, understood, and agree to these Terms and Conditions.



Introduction

These Terms and Conditions ("Terms") govern your use of Razorpay’s website (“Website”), services (“Services”), and mobile applications (“Applications”), collectively referred to as “Razorpay” or “Platform”. By accessing or using Razorpay, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the Platform.

1. Use of Services

1.1 Eligibility: To use the Platform, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.

  • Have the legal capacity to enter into a binding agreement.

1.2 Prohibited Activities: You agree not to:

  • Use the Platform for illegal purposes or to engage in fraudulent activities.

  • Upload or transmit harmful content, viruses, or unsolicited communications (spam).

  • Violate any applicable local, state, national, or international laws and regulations.

2. User Accounts

2.1 Registration: To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2.2 Account Information: You agree to provide accurate, complete, and current information during registration and update it as necessary. Failure to provide accurate information may result in suspension or termination of your account.

2.3 Security: Razorpay implements industry-standard measures to protect your account information but cannot guarantee complete security due to inherent internet vulnerabilities. You agree to notify Razorpay immediately of any unauthorized use of your account.

3. Privacy and Data Use

Your use of the Platform is subject to Razorpay’s Privacy Policy, which governs the collection, use, and sharing of your information. By using the Platform, you consent to the practices described in the Privacy Policy.

4. Intellectual Property

4.1 Ownership: Razorpay owns all rights, titles, and interests in the Platform, including trademarks, logos, and copyrighted content. These are protected under applicable intellectual property laws.

4.2 Restrictions: You may not copy, distribute, modify, or create derivative works of any content on the Platform without Razorpay’s prior written consent.

5. Limitation of Liability

5.1 Razorpay is not liable for any:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, revenue, data, or goodwill arising from your use or inability to use the Platform.

5.2 Razorpay’s total liability for any claim arising from these Terms will not exceed the amount paid by you, if any, to access the Platform.

6. Termination

6.1 By Razorpay: Razorpay may suspend or terminate your account or access to the Platform at its sole discretion for violations of these Terms or other valid reasons.

6.2 By User: You may terminate your account at any time by contacting Razorpay’s support team. Upon termination, certain provisions of these Terms will survive, including those related to intellectual property, liability, and governing law.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.

8. Changes to Terms

Razorpay reserves the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will supersede all previous versions. Continued use of the Platform after changes indicates your acceptance of the updated Terms.

9. Complaints and Grievance Redressal

If you have any complaints or concerns regarding these Terms or your use of the Platform, you may contact Razorpay’s Grievance Officer at:

  • Name: Mr. Shashank Karincheti

  • Address: No. 22, 1st Floor, SJR Cyber, Laskar - Hosur Road, Adugodi, Bangalore - 560030

  • Phone: 080-46669555

  • Email: dpo@razorpay.com

  • Grievances Portal: https://razorpay.com/grievances/

10. Miscellaneous

10.1 Severability: If any provision of these Terms is found invalid, the remaining provisions will remain in full force and effect.

10.2 Entire Agreement: These Terms, along with the Privacy Policy, constitute the entire agreement between you and Razorpay regarding the use of the Platform.

By using Razorpay, you acknowledge that you have read, understood, and agree to these Terms and Conditions.