Invoice Agent

Invoice Agent

THE FLAGSHIP AGENT

AI Does the Chasing.
Your Team Keeps Control.

AI Does the Chasing.
Your Team Keeps Control.

AI Does the Chasing.
Your Team Keeps Control.

The Invoice Agent drafts the vendor dispute or the customer follow-up, handles the back-and-forth, and turns the outcome into a task. A person reviews before anything is sent and approves before anything is committed. You get the speed of automation without handing over judgment.

A human approves every outcome that touches money or a commitment

A human approves every outcome that touches money or a commitment

The Human-in-the-Loop Loop

The Human-in-the-Loop Loop

Four steps, and a person at every gate

Four steps, and a person at every gate

This is the pattern behind every agent in Aviara Connect. The agent carries the effort. People make the decisions that matter.

PERSON

PERSON

2

2

Approves the Outcome

Approves the Outcome

The agent proposes the resolution and the task. A person approves before it is committed to the record or the ERP.

PERSON

PERSON

3

3

Reviews and sends

Reviews and sends

A team member reads the draft and sends it, edits it, or holds it. Nothing leaves without a person deciding.

AGENT

AGENT

4

4

Handles the Loop

Handles the Loop

The agent manages replies and follow-ups, reads each response, and keeps the thread moving within the limits you set.

PERSON

3

Reviews and sends

A team member reads the draft and sends it, edits it, or holds it. Nothing leaves without a person deciding.

PERSON

2

Approves the Outcome

The agent proposes the resolution and the task. A person approves before it is committed to the record or the ERP.

AGENT

4

Handles the Loop

The agent manages replies and follow-ups, reads each response, and keeps the thread moving within the limits you set.

Steps 2 and 3 repeat as the conversation continues, until the matter is resolved and a person signs off

Steps 2 and 3 repeat as the conversation continues, until the matter is resolved and a person signs off

One Agent, Both Directions

It works the payables side and the receivables side

The same loop resolves money you owe and money you are owed. Only the counterpart changes.

Payables, with vendors

Dispute and Resolve


When reconciliation flags a discrepancy, the agent takes it to the vendor and works it to a close.

Payables, with vendors

Dispute and Resolve


When reconciliation flags a discrepancy, the agent takes it to the vendor and works it to a close.

Payables, with vendors

Dispute and Resolve


When reconciliation flags a discrepancy, the agent takes it to the vendor and works it to a close.

Queries a price billed above the purchase order

Chases a missing or incorrect credit

Raises a billed-but-not-delivered gap

Requests a corrected invoice and tracks its return

Receivables, with customers

Collect and Negotiate


On the money you are owed, the agent chases overdue invoices and works out a way to get them paid.

Receivables, with customers

Collect and Negotiate


On the money you are owed, the agent chases overdue invoices and works out a way to get them paid.

Receivables, with customers

Collect and Negotiate


On the money you are owed, the agent chases overdue invoices and works out a way to get them paid.

Follows up on overdue invoices on a schedule

Proposes a payment plan for a slow-paying customer

Answers routine payment queries in the thread

Escalates to your team only when it needs a human

How it Fits Together

Connected across the platform, contained within it

The Invoice Agent can access every module and every piece of incoming data inside Aviara Connect. What it does not have is a direct line to the outside world. All external contact goes through the Email Agent.

Invoice Agent
Invoice Agent
Invoice Agent

reads every module,drafts every message

reads every module,drafts every message

reads every module,drafts every message

Incoming Data

Incoming Data

Incoming Data

ERP
ERP

SAP · Oracle QuickBooks · Tally

SAP · Oracle QuickBooks · Tally

Invoicing
Invoicing

platforms

platforms

Reconciliation

AP

AP

AR

AVIARA CONNECT PLATFORM

AVIARA CONNECT PLATFORM

Drafts &
Instructions

Contracts

Contracts

Reconciliation

AR

Email

Email

Email Agent
Email Agent
Email Agent

the connected inbox

the connected inbox

the connected inbox

one door in and out

one door in and out

one door in and out

Vendors & Customers
Vendors & Customers
Vendors & Customers

outside world

outside world

outside world

Incoming invoice and PO data flows in from your ERP and invoicing systems. The Invoice Agent works across every module inside the platform, but never contacts the outside world directly. Every email in and out passes through the Email Agent, the single connected inbox, so there is one controlled door to the outside.

Configurable to Your Organization

Trained on your rules, not generic defaults

The agent runs on your policies. You define how it behaves, and it applies those rules on every invoice and every conversation, the same way each time.

As your process changes, the rules change with it. There is no retraining project. You adjust the policy and the agent follows it.

RULES YOU SET
  • Approval thresholds and sign-off

  • Tone and language

  • When to escalate to a person

  • Price and quantity tolerances

  • Dispute playbooks by vendor

  • Collections rules by customer

  • Which actions it may take alone

  • Approval thresholds and sign-off

  • Tone and language

  • When to escalate to a person

  • Price and quantity tolerances

  • Dispute playbooks by vendor

  • Collections rules by customer

  • Which actions it may take alone

  • Approval thresholds and sign-off

  • Tone and language

  • When to escalate to a person

  • Price and quantity tolerances

  • Dispute playbooks by vendor

  • Collections rules by customer

  • Which actions it may take alone

The Control Boundary

The Control Boundary

What the agent does, and what it never does alone

What the agent does, and what it never does alone

Autonomy without control is a risk, not a feature. The boundary is fixed and clear.

The agent does this on its own

The agent does this on its own

The agent does this on its own

Drafts context-aware emails with the exact figures attached

Drafts context-aware emails with the exact figures attached

Reads and interprets replies

Reads and interprets replies

Keeps a thread moving with routine follow-ups

Keeps a thread moving with routine follow-ups

Prepares the proposed resolution and the task

Prepares the proposed resolution and the task

The agent never does this without a person

The agent never does this without a person

The agent never does this without a person

Send the first message in a sensitive exchange, unless you allow it

Agree a price change, credit, or settlement

Commit a payment plan or a write-off

Write a final resolution to the record or the ERP

Why the Drafts are Worth Sending

Why the Drafts are Worth Sending

Specific, not generic

Specific, not generic

Autonomy without control is a risk, not a feature. The boundary is fixed and clear.

Every draft carries the facts


A chase that says "your invoice is overdue" gets ignored. The Invoice Agent writes the specifics: the invoice number, the lines in question, the amounts, and what needs to happen next.

The drafting sits on the same foundation as Aviara AI match, the custom rule engine that governs how invoices are validated, so the agent argues from your reconciled data rather than a loose summary.

Every draft carries the facts


A chase that says "your invoice is overdue" gets ignored. The Invoice Agent writes the specifics: the invoice number, the lines in question, the amounts, and what needs to happen next.

The drafting sits on the same foundation as Aviara AI match, the custom rule engine that governs how invoices are validated, so the agent argues from your reconciled data rather than a loose summary.

Every draft carries the facts


A chase that says "your invoice is overdue" gets ignored. The Invoice Agent writes the specifics: the invoice number, the lines in question, the amounts, and what needs to happen next.

The drafting sits on the same foundation as Aviara AI match, the custom rule engine that governs how invoices are validated, so the agent argues from your reconciled data rather than a loose summary.

References exact lines and amounts

Grounded in reconciled data

Your tone and terms

To: accounts@meridian-supplies.com | Re: Invoice 4471

Hi Meridian team,



On invoice 4471, line 3 bills 120 units at 48.00 against PO-2211, which was agreed at 42.00. That is a difference of 720.00.



Could you confirm the correct price and issue a revised invoice or credit note for the difference?

Draft, awaiting your review

Where the Outcome Lands

From conversation to tracked task

When a thread reaches a conclusion, the agent turns it into a task, so nothing lives only in an email. A person approves the task before it is created or updated.

Assumption to confirm: this page describes tasks as created and tracked inside Aviara Connect, with the option to sync them to your ERP or push a notification to the channel your team already works in, through Integrations. If your team lives primarily in an external tool, tell us and we will describe that as the default instead.

Assumption to confirm: this page describes tasks as created and tracked inside Aviara Connect, with the option to sync them to your ERP or push a notification to the channel your team already works in, through Integrations. If your team lives primarily in an external tool, tell us and we will describe that as the default instead.

Assumption to confirm: this page describes tasks as created and tracked inside Aviara Connect, with the option to sync them to your ERP or push a notification to the channel your team already works in, through Integrations. If your team lives primarily in an external tool, tell us and we will describe that as the default instead.

Enterprise Governance

Built to satisfy security and audit

The agent is designed to pass the questions a security and finance team will ask, not only to move quickly.

Data stays in the platform

The agent works inside Aviara Connect and reaches the outside only through the Email Agent, so your data has a single, controlled egress point.

Aligned with Aviara's Information Security and AI Governance policies.

Common Questions

The Invoice Agent, answered

Does the agent send emails on its own?

Not without your rules allowing it. By default the agent drafts and a person reviews and sends. You can permit the agent to send routine follow-ups on its own once a thread is underway, but the boundaries are yours to set, and sensitive or first-contact messages stay with a person unless you decide otherwise.

Can it actually agree a discount, credit, or payment plan?

How is this different from a mail merge or a reminder tool?

How does it connect to the reconciliation work?

What stops it from doing something we did not intend?

Watch the agent resolve a
real discrepancy

Ready to Transform


Your Customer
Management?

Bring a flagged invoice or an overdue account. We will show you the draft, the loop, and the approval gate, end to end.

Enterprise AI company building production-grade AI products and custom AI systems for contracts, invoices, proposals, and complex business workflows.

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